For a smoother support experience, we have created a dedicated email address for support related issues. This email is fully integrated with our Support Ticketing system and has dedicated staffs waiting for your email on the other side to help resolve any challenges that you might have.
Our other email, firstname.lastname@example.org remains but is now for only General Enquiries.
Please kindly send all your support related emails to email@example.com and it would automatically create a ticket for your issue and would be handled in a more efficient and tidy manner.
Wishing a fullfilled weekend.
~ The Bytes Hosting Team
Saturday, August 1, 2015